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Final Progress report on 2020 Plan


In 2013, Dell Technologies introduced the 2020 Legacy of Good with ambitious sustainability and social goals to put its technology and expertise to work to do the most good for people and the planet. The final report, which was released today, details how Dell Technologies advanced progress and led many initiatives to solve complex global problems. Goals completed or that the company has made significant progress against so far includes :-

  1. Recovered more than 2 billion pounds of used electronics via responsible recycling through programs such as Dell Reconnect, a partnership with Goodwill, and Dell’s Asset Resale and Recycling Services (achieved 2020 goal ahead of schedule).
  2. Reused 100 million pounds of recycled content, plastic and other sustainable materials in Dell Technologies’ new products (achieved 2020 goal ahead of schedule). 
  3. Developed and maintained sustainability initiatives in 100% of Dell Technologies-operated buildings (achieved 2020 goal ahead of schedule). 
  4. Reduced wastewater discharge in manufacturing by 4.56M cubic meters.
  5. Reduced 64% of product portfolio energy intensity footprint. 
  6. Delivered 5 million service hours to communities globally through initiatives that focused on but were not limited to: Skills-based volunteering, mentoring students, and developing new nonprofit technology solutions (achieved 2020 goal of service hours). 
  7. Enabled eligible team members to participate in flexible work options and increased global participation to 60% (surpassed 2020 goal of 50%).
  8. Achieved 89% or higher favorable responses in team member satisfaction globally (surpassed 2020 goal of 75%).
  9. Allocated more than $3 billion dollars annually to diverse suppliers within supply chain programs and continued to qualify for the Billion Dollar Roundtable.  
  10. Rolled out company-wide foundational learning program focused on mitigating unconscious bias called Many Advocating Real Change (MARC) - with 100% participation from all executives globally.
  11. Recognised by LinkedIn as a 2019 Top Company, by FairyGodBoss as a Top 10 Tech Company according to women working at Dell Technologies, by the Human Rights Campaign’s 2019 Corporate Equality Index as one of the best places to work for LGBTQ Equality (15 consecutive years) and by Ethisphere® Institute as a World’s Most Ethical Company (6 consecutive years).